Leadership Team

Phillip MorrisonChief Executive Officer
Phillip Morrison serves as CEO of Critical Infrastructure Holdings, driving the company’s strategic vision and ensuring alignment across all brands within the organization. With extensive experience in the full lifecycle of pipeline integrity management, Phil champions innovation, collaboration, and customer-focused solutions. He is a strong advocate for inter-brand synergy and technological advancement, keeping Critical Infrastructure at the forefront of the industry. Known for his hands-on leadership style, Phil remains highly accessible to both employees and clients, fostering a culture of excellence, transparency, and continuous improvement across the organization.

Warren WilliamsChief Financial Officer
Warren Williams brings decades of leadership experience across finance, accounting, and strategic planning. With a background spanning multiple industries, he ensures the fiscal integrity of all brands within the Critical Infrastructure family. Warren oversees financial operations, compliance, and reporting while providing insight that supports sound, data-driven decision-making. A collaborative and accessible leader, he works closely with executive teams to align financial goals with the company’s strategic vision, fostering accountability, transparency, and long-term financial strength across the organization.
Sales & Marketing Team

Jessica NicholsDirector of Sales
Jessica brings extensive experience in logistics, international trade, sales, and management, with a true passion for delivering exceptional customer experiences. As the leader of the Critical Infrastructure sales team, she oversees operations, forecasts outcomes, and develops strategies that help the team prospect effectively, build strong client relationships, and drive long-term loyalty. Known for her problem-solving skills and strategic guidance, Jessica ensures the team meets high standards of service while fostering growth. She is also proud to have been the first woman to serve as President of the Pigging Products & Services Association board in 2019.

Sarah Carrington-YuanDirector of Marketing & Communications
Sarah joined Critical Infrastructure Holdings in 2022 and oversees marketing operations across the entire family of companies. She shapes brand identity, ensures consistent messaging, and drives strategies that strengthen market presence and engagement. Attuned to evolving industry trends, Sarah works closely with all departments to align communications with both micro and macro-organizational goals. Combining creativity, strategic insight, and operational excellence, she ensures every brand within the Critical Infrastructure portfolio communicates with clarity and consistency, making her a key driver of growth and organizational success.

Cordell ColemanOutside Sales
Cordell Coleman joined Inline Services in 2019, bringing 20 years of leadership and project management experience across industries including insurance, financial services, online retail, and oil and gas. He is the primary driver of the Services group, focusing on Active Speed Control projects as well as Caliper and the new Scan 360™ technology. Cordell’s deep expertise and hands-on knowledge make him an invaluable asset, helping deliver data-driven solutions and ensuring projects are executed with precision, safety, and efficiency.

Karen ArmstrongInside Sales
Karen joined Inline Services in 2013 and brings extensive expertise in pigging and process solutions. She serves as the primary account representative for all Inline Process products and services, with a deep knowledge of product recovery in sanitary and food-grade manufacturing. Karen excels at assessing client needs and recommending the most effective solutions, ensuring projects are completed efficiently and safely. Known for her attention to detail and commitment to exceptional customer service, she is a trusted resource and invaluable contributor to the Inline team.

Haley MorrisonInside Sales
Haley Morrison brings a strong background in marketing, technology, and client relations to her role as Inside Sales Specialist at Inline Services. Before joining the team, she worked in channel partner relations within the federal and state government sectors, collaborating closely with Microsoft to deliver SaaS solutions that enhanced productivity and M365 adoption. Her experience in sales operations, CRM management, and cross-departmental collaboration translates seamlessly into her work at Inline, where she supports customers with precision, responsiveness, and care. Haley’s focus on communication and process efficiency helps strengthen relationships and drive continued success across the organization.
Kevin WheelerOutside Sales
Kevin brings over 25 years of experience in the pigging industry, helping pipeline companies successfully execute complex projects. Since 2009, he has managed Inline’s North Texas satellite office, serving both current and prospective customers with expertise and dedication. Consistently one of Inline’s top-producing sales representatives, Kevin is driven by a passion for customer success and a commitment to delivering solutions that make a meaningful impact on the industry. His knowledge, professionalism, and client-focused approach make him an invaluable asset to the Inline team.
Operations Team & Administration Team

Monica ToddDirector of Human Resources
Monica joined the Critical Infrastructure family after nearly two decades in management within the insurance industry. She leads all hiring and recruiting efforts, ensuring the organization attracts top talent, and works closely with departments to forecast human capital needs and align staffing with strategic goals. Monica prioritizes compliance with labor laws while fostering a supportive workplace culture that emphasizes employee well-being. Known for her professionalism, empathy, and strategic approach, she plays a key role in supporting growth and maintaining the long-term health of the organization.

Brian ToddDirector of Operations
Brian joined Inline Services in 2016, bringing over a decade of leadership experience in construction and manufacturing. He oversees operations including Purchasing, Manufacturing, and Logistics, ensuring safety, compliance, and efficiency at every level. Brian leads departmental training, works closely with sales to coordinate materials for projects, and drives strategic planning to align all departments with organizational goals. Known for his attention to detail, commitment to safety, and collaborative leadership, he fosters operational excellence and ensures projects are delivered on time, to quality standards, and in line with the company’s strategic vision.

Mario CortesPlant Manager
Mario is an accomplished Plant Operations and Production Supervisor. He joined Inline Services in 2015 to put his expertise in safety, training, troubleshooting and leadership to work in our manufacturing facility. Mario began his career in the food service industry, so he understands the power of exemplary customer service and practices it every day at Inline. He is always looking for new and innovative ways to improve and expand our product lines, as well as inspire and lead his team to exceed our customers production expectations.

Cameron RandallDirector of Services
Cameron began his career with Inline Services in 2011, gaining experience in roles from Shop Hand to Field Services Manager for the Speed Control division. As Director of Services for Critical Infrastructure Holdings, he oversees Speed Control, Caliper, and Scan 360™ Tool Suite programs, leading Project Managers and Field Services Managers. Cameron ensures every project is completed on time, meets quality standards, and maintains strict safety compliance. His leadership and deep field expertise drive operational excellence, reliability, and customer satisfaction across the organization.
Chance Williams SCP & Mechanical Cleaning Services Manager
Chance Williams joined Inline Services in 2015 and has grown with the company from manufacturing to management. Starting as the first foam machine operator, he quickly advanced through field and supervisory roles, gaining extensive hands-on experience in Speed Control and Mechanical Cleaning projects across the U.S. Today, as SCP & Mechanical Cleaning Services Manager, Chance oversees operations and field execution, ensuring every project is completed safely, efficiently, and to the highest standard. His leadership, technical expertise, and dedication to excellence make him a key driver of success within Inline Services.
Cody MorrisonInspection Services Manager
Cody Morrison brings a strong background in leadership and operations management to his role as Inspection Services Manager for Inline Services. With a decade of experience driving culture and performance improvements within education and athletics, he has a proven ability to align teams around shared goals and deliver measurable results. Cody oversees pipeline inspection operations, ensuring assets and personnel are utilized effectively to deliver precise data and dependable performance. His disciplined, team-focused approach helps maintain the high standards of safety, quality, and reliability that define our field services.
Finance Team

Michele FrazeeController
Michele brings extensive experience in accounting, operations, and sales management to the Critical Infrastructure family, where she oversees financial operations across all brands. Known for her analytical precision and commitment to compliance, she ensures accuracy, transparency, and adherence to financial regulations. Michele manages forecasting and budgeting, providing valuable insights that guide strategic decision-making and sustain the company’s financial health. Her dedication to excellence supports operational efficiency and long-term growth throughout the organization.

Mark TeschAssistant Controller
Mark Tesch is a seasoned financial executive with more than 30 years of leadership in finance and accounting. He has directed large-scale corporate financial operations, built high-performing teams, and implemented systems that improve efficiency and transparency. With expertise in reporting, budgeting, forecasting, cash management, and project accounting, Mark has guided multinational and privately held companies, including Offshore Pipelines, Global Industries, Willbros Group, and OPI International. Known for his strategic insight and results-driven approach, he continues to bring financial excellence, global perspective, and operational discipline to every organization he serves.

Aimee SpratleyAccounts Payable
Aimee manages Accounts Payable for Inline Services, ensuring that all vendor accounts are accurate, organized, and paid on time. She excels at keeping complex processes running smoothly while maintaining flawless interactions with both internal teams and external partners. Known for her reliability, attention to detail, and dedication to quality, Aimee plays a vital role in supporting the financial health and operational efficiency of Inline Services and the broader Critical Infrastructure family.

Lauren CrawfordAccounts Receivable Clerk
Lauren Crawford joined Inline Services in September 2024, bringing a background in oil and gas sales and customer service. A graduate of The University of Texas at Austin, she combines strong analytical skills with a keen attention to detail in her role as Accounts Receivable Clerk. Lauren’s organized and methodical approach ensures accuracy and efficiency in every aspect of the receivables process. Her customer-focused mindset and commitment to maintaining clear communication contribute to the smooth financial operations of Inline Services and strengthen relationships with both internal teams and external partners.
Elaine PanisAccounts Receivable
Elaine joined the Inline Accounting team in January 2018, bringing extensive experience in finance and accounting within the oil and gas industry. She has played a key role in transforming the department alongside Controller Michele Frazee, implementing streamlined accounts payable and receivable systems that improve efficiency and support customer service. Known for her expertise, attention to detail, and collaborative approach, Elaine is a vital contributor to the success of Inline Services and the broader Critical Infrastructure family.
KC LyonsTax Analyst Accountant
KC Lyons brings over 15 years of banking and accounting experience to the Critical Infrastructure family, with a career spanning both domestic and international sectors. As Tax Analyst Accountant, KC leverages a strong background in reconciliations, forensic accounting, and multi-state corporate and sales/use tax management to ensure accuracy and compliance across all financial operations. A Certified ADP Payroll Professional and expert in MS Excel, KC is known for precision, problem-solving, and a proactive approach to complex financial challenges. KC holds both a Bachelor of Science and a Master of Science in Accounting from American Military University.
Seema KhanSenior Accountant
Seema joined Inline Services as Senior Accountant, bringing more than eight years of accounting experience across diverse industries including oil and gas, retail, and professional services. She holds a B.S. in Accounting from a California State University and has built her career on precision, organization, and process improvement.
Seema’s expertise spans financial reporting, tax accounting, and system implementation, with a strong focus on data integrity and operational efficiency. Passionate about continuous learning, she applies her analytical mindset to support Inline’s Speed Control division, ensuring accurate reporting and streamlined accounting processes that strengthen the company’s financial operations.